bookingkit GmbH logo
bookingkit GmbH

Working Student Customer Support (m/f/d)

Working student
Berlin, Germany
Customer Support

About us

Shape the future of the tour & activity sector!

bookingkit is the European market leader in online booking and management software for tour & activity providers. We enable providers in the leisure industry to digitize their business operations and generate more revenue. The software allows a high degree of automation in managing a wide range of leisure activities and can be implemented in a provider's website as a ready-to-use solution.

We have strong technology partnerships with the most recognized international travel marketing platforms such as TripAdvisor, GetYourGuide, and mydays, but now we need YOU to join our great team and enormous market potential. We are looking for active contributors with fresh ideas, commitment, energy and passion for our vision to digitalize the leisure market and all our customers - from outdoor to indoor, from cooking school to paintball.

You long for challenges? You want to develop yourself personally? You want to learn from the best? Then you are perfect with us! Become a part of our team - become a „bookingkid“!

These will be your tasks

  • You are responsible for setting up our customer accounts and their experiences (no customer contact).
  • You are supporting our team in creating and maintaining customer data.
  • You will work closely with various departments, e.g. CS, ACM & KAM, Sales.
  • You will take over further administrative task in our Customer Success Team.

You're offering these qualifications

  • You are currently enrolled at an university for one more year.
  • You speak English on a native level and have basic german skills.
  • Affinity towards software and Internet-related topics.

THIS WOULD BE A NICE TO HAVE

  • You have already worked in Customer Success.
  • You have experience in working with a SaaS.
  • Knowledge of Italian and/or French would be a plus.

We're offering these benefits

We care about your career objectives:

You won't be given boring tasks like coffee duty: we want you to take on real responsibility. Frequent feedback and coaching sessions, along with interesting projects of your own, provide valuable Business insights. Of course you can also work on your thesis with us.

We live our company culture:

Meet our 90 great colleagues from 17 nations and work with the best! Events like bookingkit university or monthly barbecues are a great chance to network and get in touch with students and professionals alike.

We believe in work-life-study balance:

To ensure that you can smoothly combine your work and your studies, we offer home office and flexible working hours. Of course we provide you with technical equipment for professional and private use.

Learn more about being a bookingkid here: https://bit.ly/2YGC9si

Please state your earliest start date, salary expectation and duration of your availability when applying.

We are looking forward to hearing from you!

See job details

About us

Shape the future of the tour & activity sector!

bookingkit is the European market leader in online booking and management software for tour & activity providers. We enable providers in the leisure industry to digitize their business operations and generate more revenue. The software allows a high degree of automation in managing a wide range of leisure activities and can be implemented in a provider's website as a ready-to-use solution.

We have strong technology partnerships with the most recognized international travel marketing platforms such as TripAdvisor, GetYourGuide, and mydays, but now we need YOU to join our great team and enormous market potential. We are looking for active contributors with fresh ideas, commitment, energy and passion for our vision to digitalize the leisure market and all our customers - from outdoor to indoor, from cooking school to paintball.

You long for challenges? You want to develop yourself personally? You want to learn from the best? Then you are perfect with us! Become a part of our team - become a „bookingkid“!

These will be your tasks

  • You are responsible for setting up our customer accounts and their experiences (no customer contact).
  • You are supporting our team in creating and maintaining customer data.
  • You will work closely with various departments, e.g. CS, ACM & KAM, Sales.
  • You will take over further administrative task in our Customer Success Team.

You're offering these qualifications

  • You are currently enrolled at an university for one more year.
  • You speak English on a native level and have basic german skills.
  • Affinity towards software and Internet-related topics.

THIS WOULD BE A NICE TO HAVE

  • You have already worked in Customer Success.
  • You have experience in working with a SaaS.
  • Knowledge of Italian and/or French would be a plus.

We're offering these benefits

We care about your career objectives:

You won't be given boring tasks like coffee duty: we want you to take on real responsibility. Frequent feedback and coaching sessions, along with interesting projects of your own, provide valuable Business insights. Of course you can also work on your thesis with us.

We live our company culture:

Meet our 90 great colleagues from 17 nations and work with the best! Events like bookingkit university or monthly barbecues are a great chance to network and get in touch with students and professionals alike.

We believe in work-life-study balance:

To ensure that you can smoothly combine your work and your studies, we offer home office and flexible working hours. Of course we provide you with technical equipment for professional and private use.

Learn more about being a bookingkid here: https://bit.ly/2YGC9si

Please state your earliest start date, salary expectation and duration of your availability when applying.

We are looking forward to hearing from you!

About bookingkit GmbH
Shape the future of the tour & activity sector with us! Bookingkit offers more than "just a job"- it's about the bookingkidness ;-)
51-200 employees
Information Technology (IT)
Sonnenallee 223, Berlin, Deutschland
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Contact Person:
Jasmin Biegemeier
Talent Acquisition Manager
Documents:
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